Terms and conditions

Welcome to the Leadership AdvantEdge

Please read through this entire document (it'll take just 10 minutes and is very important that we are both clear.)

Privacy Policy - We have a detailed document on our website privacy policy. We take your privacy and data protection seriously and as a Singapore based entity, we have chosen to comply with the EU GDPR.

Ethics & Standards

The following outlines the code of conduct applicable to all Professional Leadership Coaching and Courses.

  • Your coach will conduct themselves with dignity, honesty, integrity and responsibility.
  • Participants are assured that anything they discuss with their coach will remain confidential, unless required by law, or the participant gives permission in writing.
  • Your coach will not be judgmental or give unwelcome advice.
  • Your coach will be clear about the boundary between coaching and other therapies, such as counselling
  • Your coach will not recommend a specific therapist unless qualified to do so.
  • Your coach will not give misleading information about coaching and its benefits.
  • All agreements are easy to understand, with expectations of both the coach and the participant clearly stated.
  • Your coach will not work with minors (under 18s) without parent’s written permission.
  • Your coach will be willing to recommend another coach if it is more appropriate for the client
  • Your coach will treat all clients in a way that is respectful of people’s differences in relation to disability, gender, age, race, religion and sexual orientation.

Terms & Conditions of Professional Leadership Coaching

  • Meetings scheduled will start from the diarised time, even if the participant is delayed.
  • Cancellation of a session for any reason other than emergencies will result in the surrender of the session. Your development should be your priority.
  • You are encouraged to call or email your coach between sessions if you are stuck, confused, challenged or just want to share your successes! Please respect your coach’s time and be willing to keep interim calls to 5-10 minutes. Thank you. Please schedule all sessions using this platform.
  • Your coach will set you personal assignments to complete between sessions to help you in your growth.
  • The relationship is for a minimum 8 sessions unless otherwise stated/agreed – this ensures your best chances of making major steps forwards in your awareness and goals.
  • Your confidentiality is vital and your coach will never discuss or impart information about you to anyone else. Your coach is required to keep a record of the number of hours that they coach. Unless you request otherwise, your name will be entered on that log. This is only ever seen by the professional standards committee member checking your coach’s suitability for professional registration. Thank you in advance for your support of professional standards in leadership coaching.
  • Your coach will never use information given by you during a session for his or her own benefit.
  • Your coach will often give you their perspective on your situation and may help to provide a selection of approaches to any one situation. Please note that participants are responsible and accountable for any action that is or isn’t taken based on a summing up of the discussion. The coach accepts no liabilities for the consequences of action or inaction on the part of a participant.
  • Your coach is not qualified to give specific legal or financial advice. Please be aware that this is a professional relationship, designed to support you in finding your own options and that any suggestions given are based on helping you to make your own decisions and should not be taken as authoritative or as advice. Whether the subject matter is business, financial, health, or any other, please always seek advice from relevant qualified professionals before taking action.

As your Leadership coach I make the following commitments to you:

  • I will believe in you completely and I will know that you can succeed in your aims.
  • I will stretch you, challenge you, and sometimes confront you, but always from a supportive position of service. I will be warm to you, laugh with you and will travel with you as an equal partner in your own success journey.
  • I will be honest, open and non-judgmental.
  • I will help you to achieve all that you can be as long as you stay true to your own best interests.
  • My clients are all ready to create the goals they want in their life and it is my role to challenge you further than you would normally challenge yourself. My specific purpose is to get you to where you want to be faster than you would do on your own.
  • Everything that passes between us will stay confidential and I will always stand within the standards & ethics under which I have been trained and qualified.
  • Sometimes I will offer you an alternative view of what you are saying. I might hear a certain tone in your voice or I might sense a fear that you have not noticed. I will always tell you when this happens. I will not insist that you address it – Coaching is always about what you want. It is my job to help you to see what you want to see, not to make you face things that you are not ready to look at.
  • Often I will ask you to consider going further than you initially think that you are prepared to go. You are always in charge of what action steps you commit to between sessions. If I challenge you (and I almost certainly will) to do something extra at some point, you always have the following options:
  • You can say “no”
  • You can say “yes”
  • You can negotiate the request up or down.

Be assured that I will be ready for our scheduled meetings, will be relaxed and ready to go without any of my own circumstances clouding my mind!

In working with your Leadership coach you are making the following commitments to yourself:

  • To be open to new challenges and be prepared to stretch yourself to achieve them.
  • To be open and honest with yourself and me and trust that I will never judge you on anything you say.
  • To make the time necessary to get the most of your leadership development – this includes turning up on time for all scheduled meetings, completing the session preparation sheets, and committing to follow through with the action steps that you choose to take between sessions.
  • To be true to yourself and your own principles and values (you will identify/clarify your values during the programme).
  • To be prepared to share a laugh or two along the way and to let me know if laughing is the last thing you feel like doing on that particular day.
  • To let me know straight away if anything about our relationship bothers you or is not working as well as it could.
  • To look after yourself well between sessions. The bigger the challenge you are undertaking, the greater the degree of self-care that is needed to support your wellness and energy.
  • Self-management is a vital component of emotional intelligence. We do not work with people who are continually prepared to work themselves into the ground at the expense of their health and well-being.
  • Your programme is about building your awareness. It is only the beginning. Personal excellence, self-achievement and development is a lifelong process that only you can be committed to.

Always remember that whilst having a goal is a vital component to life-success, the purpose of a goal in not the actual material or positional outcome, but who you become by achieving it.

Finally, it is a personal privilege to be in the position to work with you on your development journey. If you have any questions on the contents of this document, or the process itself, please do not hesitate to contact me.

Leadership coaching is NOT appropriate for the following: -

  • People with dependencies such as drugs and alcohol
  • Therapy for people who have suffered abuse
  • A shoulder to cry on
  • People who are abusing others
  • People who are experiencing mental illness
  • Counselling

Therapists in some of the above fields deal with events that have happened in the past. Leadership coaching is specifically about the present and the future.

Whilst reference to past events is normal practice within a developmental relationship to apply background and context, a coach unless declaring otherwise, is NOT qualified to deal with any past emotional trauma or turmoil that is preventing the participant moving forward.

Dr John Kenworthy

Professional Leadership Coach